Contact Us
We'd love to hear from you! Whether you have a question, a suggestion, or a partnership proposal, feel free to reach out to us via email.
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Test-Related Questions
Includes: test results, report content, the testing process, technical issues, and more
Please email us at: service@maybeits.me
💡 We suggest including in your email: your e-mail address, your test ID, the issue you encountered, and screenshots (if applicable)
Account & Personal Data
Includes: account issues, data deletion, privacy matters, unsubscribe requests, and more
Please email us at: service@maybeits.me
💡 Data deletion requests will be processed within 48 hours
Business Partnerships
Includes: partnership proposals, corporate plans, cross-industry alliances, and more
Please email us at: service@maybeits.me
💡 Please briefly describe the proposed collaboration and your expected goals
Suggestions & Feedback
Includes: feature suggestions, user experience feedback, content suggestions, and more
Please email us at: service@maybeits.me
💡 Every piece of feedback helps us do better
Expected Response Times
- General inquiries: reply within 1 business day
- Technical issues: reply within 24-48 hours
- Data deletion requests: processed within 48 hours
- Business partnerships: reply within 3-5 business days
⏰ Customer service hours: Monday to Friday, 10:00 - 18:00 (Taiwan time)
Service is unavailable on weekends and national holidays; we will reply in order on the next business day
Tips for Writing to Us
To help us assist you more quickly and accurately, we recommend including the following in your email:
- A clear subject line - so we can quickly understand your needs
- A detailed description - when the issue occurred, the steps involved, your environment, and so on
- Relevant materials - screenshots, your test ID, account information (please do not include your password)
- Your expectations - how you would like us to assist you
🌟 The more complete the information, the more precise the assistance we can provide!
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