Frequently Asked Questions

No prior knowledge needed at all! Our test is designed so you can "take the test first, then get to know MBTI."

Simply put, MBTI is:

• A tool for understanding your "way of thinking" and "behavioral tendencies"
• A framework that classifies people into 16 personality types
• A way to help you understand "why I think and act this way"
• Not fortune-telling, not astrology — a personality theory developed by psychologists

💡 Advice for Beginners

Don't look up too much information online beforehand. Take the test with a "blank" mind and your results will be more accurate. After you finish, your report will explain everything in detail!

Super simple! Just 4 steps:

Step 1️⃣ Start the Test

• 93-question in-depth test: about 20-30 minutes — free and paid take the same test
• At question 10 you will see our plans, and you can simply choose to carry on

Step 2️⃣ Fill In Basic Information

• Enter your Email (used to receive your report)
• Select your language/region
• Upload a personal photo (to generate your exclusive chibi-style illustration)

Step 3️⃣ Complete the Test

• Answer every question honestly and intuitively
• Don't overthink — choose your first instinctive answer
• You can take breaks; your progress is saved automatically

Step 4️⃣ Get Your Report

• See your results on the page immediately after finishing
• The paid report is generated within about 1 hour
• We email you a notification once your report is ready

First, the most important thing: it is the same test. Both free and paid take the full 93 questions. The difference is the depth of the report, not the number of questions.

🆓 Free (no payment needed)

• ✅ You can complete all 93 questions
• ✅ Learn which of the 16 personality types you are
• ✅ A type outline and your life stages
• ❌ Not generated from your individual answers
• ❌ No in-depth analysis of love, career or relationships
• ❌ No personalised illustrations

Best for: people who just want to know their type

💎 Paid (MBTI Self-Discovery Manual)

• ✅ A full report from 15,000 words, written from your actual answers to all 93 questions
• ✅ Innate chart cross-referenced with your personality
• ✅ Full analysis of love, relationships and career
• ✅ Exclusive chibi-style character scene illustrations
• ✅ AI toolkit
• ✅ AI follow-up questions, so you can keep asking
• ✅ Handbook fee refundable within 24 hours if the report does not meet your expectations

Best for: people who want to truly understand themselves and find a direction

💡 Our honest advice
The free result is an outline based on your type. The paid report is written from every answer you gave — the two share only the type code and dimension ratios; everything else is different. If you are simply curious which type you are, the free version is enough.

Test length: about 20-30 minutes (93 questions; free and paid take the same test)

Can I take a break? Absolutely.

• ✅ Every answer is saved automatically
• ✅ Come back with the test URL that carries your code and pick up where you left off

⚠️ Please note: progress is stored in the browser on this device, not on our servers. Switching device or browser, clearing browser data, or using a private window will lose it.

💡 Tip: Bookmark the test URL as soon as you start — it is your only way back.

Of course! We support 17 regions worldwide and 10 languages!

• 17 service regions
• 10 language versions

Supported languages include:

• 🇹🇼 Traditional Chinese (Taiwan)
• 🇭🇰 Traditional Chinese (Hong Kong/Macau)
• 🇨🇳 Simplified Chinese
• 🇺🇸 English (International)
• 🇯🇵 Japanese
• 🇰🇷 Korean
• 🇹🇭 Thai
• 🇻🇳 Vietnamese
• 🇧🇷 Portuguese
• 🇮🇩 Bahasa Indonesia

💡 No matter where you are in the world, all you need is an internet connection!

Absolutely not! Your privacy is what we value most.

Our privacy commitments:

• ❌ We will never sell your personal data
• ❌ We will never share your test results with third parties
• ✅ All transmissions use SSL encryption
• ✅ Photos are used only to generate illustrations and are kept for 90 days by default
• ✅ You can contact us anytime to delete all your data

🔐 Your report has an exclusive ID and an exclusive URL; only you and people who know this link can view it. We never make anyone's test results public.

There is only one test: 93 questions, about 20-30 minutes. At question 10 you will see our plans, and you can simply choose to carry on — you will not be blocked.

🆓 Free result

• 🎯 Your MBTI type and dimension ratios
• 📄 An outline based on your type, plus your life stages
• ✨ Good for getting to know yourself for the first time

💎 MBTI Self-Discovery Manual (paid, three plans)

• 📖 A full report from 15,000 words, generated from your actual answers
• 🔮 Innate chart cross-referenced with your personality
• 🎨 Exclusive chibi-style character scene illustrations
• 💡 Analysis of your core, thinking patterns and how you relate to others
• 🌱 Emotional tendencies and directions for growth
• 💼 Career development and relationship guidance
• 🧰 AI toolkit and AI follow-up questions

The Action Plan tier adds a look back over the past three years, a map of your life stages, month-by-month guidance for the coming 12 months, key months to prepare for, and one free retake within a year.

The Immersive tier adds Soul Talk — your report retold in a warm voice, plus an original song written from your story.

💡 Our recommendation
If you genuinely want to understand how you think and feel, we suggest going straight to a paid plan. It is a complete self-report — detailed and practical — and it helps you find direction in growth, relationships and career.

Our questions are designed based on MBTI personality type theory, combined with semantic analysis technology, so the results better reflect your true state.

How to get more accurate results?

• 💭 Answer honestly and intuitively - choose the answers that best match your true self
• 🎭 Don't think about how you "should" answer — think about how you "actually" are
• ⚡ Go with your first instinct and don't overthink
• 🌟 Complete the test in a quiet, undisturbed environment

💡 Important Reminder: MBTI is a self-exploration tool for understanding personality tendencies, not a professional psychological assessment. We hope you gain self-understanding from your results, rather than feeling labeled.

Yes, you can retake it! But we suggest:

• ✅ If you feel you didn't answer seriously the first time, retake it
• ✅ After major life changes (such as changing jobs, getting married, or going through setbacks), try retaking it
• ❌ We don't recommend testing repeatedly within a short period just to "get the result you want"

Could the results be slightly different?

Possibly! This is usually because:

• Your mood and state at the time are different
• Your understanding of certain questions has changed
• You are naturally near the middle on certain dimensions

💡 Tip: If your results differ across multiple attempts, that's actually a great opportunity for self-awareness! Ask yourself: which result feels more like "the real me"?

Benefits of uploading a photo:

• 🎨 Generates exclusive chibi-style character scene illustrations for your report
• ✨ Makes your report more personalized and one of a kind
• 📱 Helps you understand your report through intuitive, visual illustrations

🔒 Privacy protection commitments:

• Photos are used only to generate the chibi-style images — nothing else
• Original photos are kept for 90 days by default; we delete them after that, or sooner on request
• They are never made public or shared with third parties
• You can ask us to delete them anytime (processed within 48 hours)

📷 Photo tip: We recommend uploading a well-lit, front-facing photo so the generated chibi-style image looks more like you!

That's completely normal! People are inherently complex, and not every question can be "black or white."

When this happens, we suggest:

• 1️⃣ Don't dwell on it — choose your first instinct
• 2️⃣ Think about what you would do "most of the time"
• 3️⃣ Choose what comes to you "naturally," not what you can only do "with effort"
• 4️⃣ If it's really hard to choose, pick the one you lean toward "just a little bit more"

💡 Key Concept

MBTI is not about "putting you in a box" — it helps you understand your "tendencies." If certain dimensions feel hard to choose, it may mean you're fairly balanced on that dimension, and that's a form of self-knowledge too!

We don't recommend taking it for someone else! Here's why:

• ❌ You can't fully know what someone else thinks inside
• ❌ What you see is their "outward behavior," not their "inner tendencies"
• ❌ The results will be inaccurate and won't help them

A better approach:

• ✅ Share the test link and let them take it themselves
• ✅ Tell them the test is interesting and that you got a lot out of it
• ✅ Discuss each other's results together afterwards

💡 The value of MBTI lies in "self-exploration" — only you can truly understand your own inner world

The test itself is free — you can complete all 93 questions.

🆓 Free result

• No payment required, start right away
• All 93 questions completed
• Your MBTI type and outline

💎 MBTI Self-Discovery Manual (paid)

• A full report from 15,000 words, generated from your actual answers
• Innate chart cross-referenced with your personality
• Exclusive chibi-style character scene illustrations
• AI toolkit and AI follow-up questions
• Plans including Soul Talk are available
• Handbook fee refundable within 24 hours if the report does not meet your expectations

🎯 Why is it worth it?
The paid version is not just "test results" — it is a complete report that lets you see your own story. Same 93 answers: free shows you the outline, paid gives you a report written for you from scratch.

We support multiple payment methods, and overseas users can pay easily too!

💳 Credit / Debit Cards (accepted worldwide)

• VISA, Mastercard, JCB, American Express
• UnionPay cards supported
• Accepted worldwide, no matter which country you're in

📱 Mobile Payments (fast and convenient)

• Apple Pay
• Google Pay

🇹🇼 Taiwan-Only Payment Methods

• 💚 LINE Pay
• 🏦 ATM transfer (online banking or a physical ATM)

🔒 Payment security: All transactions are protected with SSL encryption, so your payment information is completely safe. We use an internationally certified third-party payment system (PAYUNi) to process transactions.

💡 If your credit card payment fails, your bank may be blocking overseas transactions. Please contact your bank to enable them, or try another payment method

✅ 24-Hour Satisfaction Guarantee

We offer a refund guarantee within 24 hours after your MBTI Self-Interpretation Handbook report is generated.

Refund application steps:

• 1️⃣ Within 24 hours after your report is generated
• 2️⃣ Send an Email to: service@maybeits.me
• 3️⃣ Provide a reason for the refund of at least 50 words
• 4️⃣ We will process your refund within 7-14 business days

⚠️ Important Notice

Refunds do not apply in the following cases:
• Applications made more than 24 hours later
• The Soul Talk "Hear Yourself" bundle has been added

💡 Your feedback matters to us! Whether or not you request a refund, we'd love to hear your thoughts so we can do better

Yes! The bundle is a better deal and more complete!

🎯 MBTI Self-Interpretation Handbook + Soul Talk "Hear Yourself"

📖 The MBTI Self-Interpretation Handbook includes:

• Complete in-depth MBTI report (from 15,000 words)
• Exclusive chibi-style character scene illustrations within the report

🎧 Soul Talk "Hear Yourself" includes:

• A one-to-one narration made from your own report — the whole report retold in a voice
• An original melody written from your story
• It appears directly on your report page once generated, so you can listen again anytime via your private link

💰 Special bundle price - better value than buying separately!

💡 The bundle is perfect for users who want the dual "read + listen" experience, taking self-exploration even deeper

Don't worry! Please check the following first:

• 1️⃣ Check your spam/promotions folders: system emails are sometimes misclassified
• 2️⃣ Confirm your Email address is correct: any typos?
• 3️⃣ Wait 5-10 minutes: emails are sometimes delayed
• 4️⃣ Check your mailbox capacity: make sure your inbox isn't full

If you still haven't received it:

• 📧 Contact support: service@maybeits.me
• 📝 Provide your Email and payment time
• ⏱️ We will help you within 48 hours

💡 Tip: After a successful payment, you will also see a confirmation screen and your exclusive test link on the page — we recommend taking a screenshot first!

Prices are shown and charged in your local currency.

🔄 How pricing and checkout work:

• While browsing: prices are shown automatically in the currency of the region you select
• At checkout: you are charged in the same local currency you saw
• Taiwan: handled by our Taiwan payment provider and charged in TWD
• Outside Taiwan (including Hong Kong and Macau): handled by our international payment provider and charged in USD; you can pick the display currency before paying

💡 Why we do it this way
What you see on the page is what you are charged — no conversion surprises and no hidden fees.

📝 Note: If you pay with a foreign-currency card, your bank may add a small international transaction fee (usually 1-1.5%). That is charged by your bank, not by us.

The paid MBTI Self-Discovery Manual is a complete "self-manual" that includes:

📖 Core Content

• Personality type analysis: which of the 16 types you are, and what that means
• Thinking pattern analysis: how you process information and make decisions
• Emotional tendency interpretation: how your emotions work
• Interpersonal interaction patterns: how you relate to and communicate with others

💡 Practical Advice

• Love analysis: compatible partner types and relationship advice
• Career development: suitable types of work and workplace strengths
• Growth direction: how to leverage strengths and overcome blind spots
• Guide to ending internal friction: specific advice for your type

🎨 Exclusive Content

• Chibi-style character scene illustrations: generated from your photo
• A permanent personal link: come back and reread it anytime, no download needed

⚠️ The report consists of personality trait descriptions and life advice, and does not involve psychological diagnosis or medical advice.

Report length: from 15,000 words (from 30,000 words for plans that include the life timeline)

That is roughly:

• 📖 The length of an e-book
• ⏱️ A deep read to take slowly
• 📄 Dozens of A4 pages

Why does it need to be this detailed?

❌ The problem with short reports

• They give you a label, not an understanding
• You finish thinking "that sounds about right" but have no idea what to do
• They cannot explain your inner contradictions
• They lack advice you can actually act on

✅ What a deep report gives you

• See yourself clearly: not just a type, but why you think and act the way you do
• Understand your inner conflicts: why you want to give up and fear regret at the same time
• Real situations: everyday scenes that help you recognise your own patterns
• Actionable advice: not just the problem, but the first step you can take

Simply put: from "knowing a label" to "truly understanding yourself"

❌ The limits of typical tests

They only tell you your type with generic descriptions. You finish thinking "that's kind of accurate" but don't know how to use it, and they can't explain your inner contradictions.

✨ Our Three Core Differences

1️⃣ Fully customized in-depth analysis
An exclusive report from 15,000 words, tailor-made for your unique personality combination.

2️⃣ Decoding the roots of inner conflict
Real-life scenarios help you understand your inner contradictions and struggles.

3️⃣ A comprehensive, actionable guide
Covering love, career, relationships, and personal growth, with concrete, workable action steps.

The report itself is not downloadable, but it is kept permanently at your private URL.

📱 Read it online anytime

• Your private URL lets you come back any time — no limit, no expiry
• The link is emailed to you once the report is ready

⚠️ PDF and image downloads are not available

Your report lives on the web at your own permanent link, so you can read it anytime. If you want an offline copy, use your browser's Print / Save as PDF.

Delivery schedule:

⚡ Sent immediately

• Exclusive test link (when you start the test)
• Exclusive results page URL (after you complete the test)

⏱️ Within 1 hour

• Your complete paid report (online version)

🎧 If you added Soul Talk

• Once the audio is ready it appears directly on your report page — no separate file is emailed

💡 Didn't receive an email? Please check your spam folder, or contact support: service@maybeits.me

No! Your report is completely confidential:

• Every report has an exclusive ID and exclusive URL
• Only people who know the exclusive URL can view it
• We never make your test results public or share them
• Please keep your exclusive URL safe

💡 Unless you actively share your exclusive URL, no one else can see your report

The report is automatically generated from your test results and its content cannot be modified.

But if you notice any of the following issues:

• ❌ The name shown on the report is wrong
• ❌ The chibi-style illustration failed to generate
• ❌ There are obvious errors in the report content

Please contact support:

• 📧 service@maybeits.me
• 📝 Provide your exclusive ID and a description of the issue
• ⏱️ We will help you within 24-48 hours

💡 Tip: If you feel the report doesn't sound like you, you may not have been in the best state during the test. We suggest retaking it with a more relaxed mindset.

Any device works! We support:

• ✅ Computers (Windows, Mac, Linux)
• ✅ Tablets (iPad, Android tablets)
• ✅ Phones (iPhone, Android phones)

Recommended browsers:

• Chrome (recommended)
• Safari
• Firefox
• Edge

💡 Tips:
• Use the latest browser version
• Make sure your internet connection is stable
• On a phone, holding it in landscape mode makes reading the report more comfortable

What is the exclusive ID?

• A unique identifier generated by the system after you complete the test
• Used to look up and manage your test report
• Together with your exclusive URL, it lets you view your report anytime

Where will the exclusive ID and URL be?

• ✅ Displayed on screen immediately after you complete the test
• ✅ Also sent to your Email
• ✅ We recommend taking a screenshot or saving them right away

🔍 Lost your exclusive ID or URL?

• Please check your Email inbox (including the spam folder)
• If you still can't find it, contact support: service@maybeits.me
• Provide the Email and name you used for the test
• Support will help you retrieve your exclusive link

No! We have an auto-save feature:

• ✅ Progress is saved automatically after every question
• ✅ When you start the test, your exclusive test link is provided to you by Email
• ✅ If the page closes unexpectedly, you can continue answering via your exclusive link
• ⚠️ Progress lives in this browser only — switching device or clearing browser data will lose it

💡 Suggestion: Bookmark your exclusive test link, or use the exclusive test link sent to your Email, so you can continue answering anytime

Possible causes and solutions:

📁 File issues

• File too large: please compress it to under 10MB
• Unsupported format: JPG / JPEG / PNG / HEIC / HEIF / WebP are supported (iPhone HEIC works directly)
• Special characters in the filename: try renaming the file

🌐 Connection issues

• Check that your internet connection is stable
• Try switching between WiFi / mobile data
• Refresh the page and try again

🖥️ Browser issues

• Clear your browser cache
• Try a different browser
• Turn off ad blockers

If the problem persists, please contact support and attach a screenshot of the error message

Quick troubleshooting steps:

• 1️⃣ Refresh the page: press F5 or click the reload button
• 2️⃣ Clear the cache: clear your browser cache and Cookies
• 3️⃣ Switch browsers: try a different browser
• 4️⃣ Check your network: make sure your internet connection is working
• 5️⃣ Try again later: it may be a temporary issue

📧 Still not resolved? Please contact support

Providing the following information helps us resolve it faster:

• 📷 A screenshot of the error message
• 📱 The device and browser you're using
• 📝 The steps that led to the error
• 🔢 Your exclusive ID (if you have one)

📧 Contact Support

Payment page loading problems are usually caused by:

• Unstable network: please make sure your internet connection is working
• Browser blocking: some ad blockers may interfere with the payment page
• Outdated browser: please update to the latest version
• Cookies disabled: please allow the site to use Cookies

Suggested solutions:

• 1️⃣ Turn off your ad blocker and retry
• 2️⃣ Open the page in incognito/private mode
• 3️⃣ Try a different browser
• 4️⃣ Try a different device

💡 Note for Overseas Users

If you're overseas, some banks may block international transactions. Please first confirm that your credit card is enabled for overseas transactions, or contact your bank to lift the restriction.

Please check in order:

• 1️⃣ Spam folder: system emails are often misclassified as spam
• 2️⃣ Promotions folder: Gmail users, please check the "Promotions" tab
• 3️⃣ All mail: search for "maybeits" or "MBTI"
• 4️⃣ Email address: confirm the Email you entered is correct
• 5️⃣ Mailbox capacity: make sure your inbox isn't full

Add us to your contacts:

Adding service@maybeits.me to your contacts helps prevent future emails from being misclassified

💡 If you've checked all of the above and still haven't received anything, please contact support at service@maybeits.me with your name and the Email you used for the test

We now support 17 regions worldwide!

• 17 service regions
• 10 language versions
• 24/7 around-the-clock service

Full list of service regions:

🌏 Asia-Pacific

• 🇹🇼 Taiwan
• 🇭🇰 Hong Kong
• 🇲🇴 Macau
• 🇨🇳 Mainland China
• 🇯🇵 Japan
• 🇰🇷 South Korea
• 🇸🇬 Singapore
• 🇲🇾 Malaysia
• 🇹🇭 Thailand
• 🇻🇳 Vietnam
• 🇮🇩 Indonesia
• 🇵🇭 Philippines
• 🇦🇺 Australia

🌍 Europe & Americas

• 🇪🇺 Europe
• 🇬🇧 United Kingdom
• 🇧🇷 Brazil
• 🌍 International

💡 Even if your country isn't on the list above, just choose the "International" version and you can use our service!

We offer the test and report in 10 language versions!

• 🇹🇼 Traditional Chinese (Taiwan)
  Applicable regions: Taiwan
• 🇭🇰 Traditional Chinese (Hong Kong/Macau)
  Applicable regions: Hong Kong, Macau (written Cantonese style)
• 🇨🇳 Simplified Chinese
  Applicable regions: Mainland China, Singapore, Malaysia
• 🇺🇸 English
  Applicable regions: International, Singapore, Malaysia, Philippines, Europe, United Kingdom
• 🇯🇵 Japanese
  Applicable regions: Japan
• 🇰🇷 Korean
  Applicable regions: South Korea
• 🇹🇭 Thai
  Applicable regions: Thailand
• 🇻🇳 Vietnamese
  Applicable regions: Vietnam
• 🇧🇷 Portuguese
  Applicable regions: Brazil
• 🇮🇩 Bahasa Indonesia
  Applicable regions: Indonesia

📝 How to choose? Before you start the test, the system will ask you to select your language and region. Once selected, your complete report will be presented in that language.

The report language is chosen when the test begins and cannot be switched afterwards on your own.

When do I choose the language?

• Before starting the test or during the test
• The system will ask for your preferred report language
• It cannot be changed once selected, so please choose carefully

Need to change the language of a completed report?

• 📧 Please contact support: service@maybeits.me
• 📝 Explain which language you need to switch to
• ⏱️ Support will help assess whether it can be handled

💡 Tip

Because every report is custom-generated, a language switch may require extra processing time. We recommend choosing the right language version before starting the test.

Most payment methods work worldwide; some are Taiwan-only:

🌍 Payment methods accepted worldwide

• 💳 Credit / debit cards (VISA, Mastercard, JCB, AMEX, UnionPay)
• Apple Pay
• Google Pay

🇹🇼 Taiwan only

• 💚 LINE Pay
• 🏦 ATM transfer (online banking or a physical ATM)

💡 Tip: No matter which region you're in, credit cards and mobile payments (Apple Pay, Google Pay) all work. LINE Pay and ATM transfer are Taiwan-only.

Yes! As long as you can get online, it works anywhere in the world.

If your country isn't on the list:

• ✅ Choose the "🌍 International" version (English)
• ✅ Pay with an international credit card
• ✅ Your report will be presented in English

Or choose the language you're most comfortable with:

• If you read Chinese, you can choose the Traditional or Simplified Chinese version
• If you know another supported language, you can choose that language version too

💡 Questions? Feel free to contact support: service@maybeits.me — we'll help you choose the version that suits you best

No! Our service runs 24 hours a day, around the clock.

• ✅ You can start the test anytime
• ✅ Reports are generated automatically, unaffected by time zones
• ✅ Emails are sent in real time

Customer support response times:

• 📧 Email support: replies within 24-48 hours
• ⏰ Main service hours: Monday to Friday, 10:00-18:00 Taipei time
• 🌙 Inquiries outside working hours are handled the next business day

💡 For urgent issues, mark your Email subject with "Urgent" and we will prioritize it

Yes! We are continuously expanding our language support.

Currently planned:

• 🌍 More European languages (Spanish, French, German, etc.)
• 🌏 More localized versions for Asian regions
• 📱 Ongoing improvements to existing language versions

Want a specific language?

• 📧 Feel free to write to us: service@maybeits.me
• 💡 Your suggestions influence our development priorities

📢 How to get the latest news?

Follow our social media to be the first to know when new language versions launch!